Job Opportunities

CUSTOMER SUPPORT REPRESENTATIVE

Are you experienced in customer service, fluent in English, proficient in Microsoft Office and you also have know-how of demanding client-talk and great communicational skills?

If your answer is yes, than we are looking for you! We are searching for new colleagues to join our team on long-term bases.

Responsibilities:

Your main tasks would be to handle incoming calls and e-mails from our clients and make sure that any complaints or issues are solved to the customer’s satisfaction.

Always respond in a timely manner and in compliance with communication guidelines and procedures.

Contribute to sales lead generation.

Perform customer verifications and offer support using different software applications.

Keep records of customer interactions, process customer accounts and file documents.

Escalate any sensitive or customer concerns to the management.

Requirements:

Microsoft Office proficiency.

2 or more years of experience in a similar position, phone etiquette knowledge.

Excellent English communication skills, pragmatic approach to problem solving and problem analysis.

Ability to manage time effectively, multi-task and prioritize.

Do you have what it takes? Then don’t hesitate and send us your detailed CV.

MARKETING MANAGER

Do you have in-depth knowledge of marketing tools? Are you familiar with market research and customers’ behavior analyses and always ready to build strong marketing campaign?

If your answer is yes, than we are looking for you! We are searching for new colleague to join our team on long-term bases.

Responsibilities:             

Your main tasks would be to start-up and implement marketing campaigns and follow them through the successful completion by monitoring the sales data and preparing various reports and forecasts.  Own to the content production across all media platform and make sure our website and social media content is engaging for the public and attracts new customers.

You will team-up with the design department to create promotional materials and arrange marketing activities for launched services and new products.

Manage the budget for marketing, detect and analyze not only potential strategic partner relationships but also our competitors.

Requirements:

5 or more years of experience in a similar position, BSc degree, willing to learn attitude

Ability to manage time effectively, multi-task prioritize and be able to conceptualize or solve both complex and uncomplicated problems

Strong knowledge of SEO/SEM campaigns

Computer literacy – MS Office, Google Adwords, Web Analytics

Excellent communication and presentation skills

Do you have what it takes? Then don’t hesitate and send us your detailed CV.